Frequently Asked Questions

Find clear and concise answers to common questions about our services, pricing, policies, and more. Whether you’re looking for details on how our platform works or need guidance on payments and subscriptions, our FAQs provide the information you need.

About Our Services

Everything you need to know about starting with BidTrawler services and finding your first tender opportunities.

Bid Trawler helps companies win public contracts by streamlining the process of sourcing, reviewing, and bidding for contracts. The services includes filtering and matching contracts to your company profile, bid support through project management and bid writing assistance through to a full bid writing service.

Bid Trawler caters to various sectors, including Construction/Building, Grounds Maintenance, Facilities Management, CCTV, Recruitment, Catering, Commercial Cleaning, Tree Services, Gardening, Fire Safety, Security, IT Consulting/Software, PR & Media, Playpark Construction, Lift Maintenance, and Waste Management.

Bid Trawler does not scrape websites, instead it manually selects contracts suitable for our clients. It also offers a comprehensive end-to-end approach by not only providing hand selected contract notifications but also providing contract documentation reviews, and a full bid writing service. In addition we provide general guidance in the form of a bid library for your company, ensuring you are bid-ready and saving you even more time.

The Starter Plan is priced at £150 per month, suitable for all companies wishing to build out their bid experience and support in a modular fashion but with expert help. We also have a Partnership Plan Service plan for clients who require us to create a complete bespoke plan for their needs with a full end to end service. 

If you are on the Starter Plan then you have the choice to pay for a bid writer or do the application yourself. Any bid writing will be a standalone service for the Starter Plan and as such is required to be paid for in advance.

In our client portal, you have a vast array of services from Policy Documents written for you, to full Framework or Bid Writing services. When you join our service you have instant access to whatever you need. You can pay direct within the portal.

There are no hidden fees. The service plans are priced at a flat monthly rate, and you can cancel at any time.

We use Stripe as our payment processor no matter what plan you are on so all payment methods are accepted to initiate the portal access.

Pricing & Payments

Clear and transparent pricing so you always know what to expect. Learn how our fees work, what payment options are available, and how we keep things flexible and fair for your business.

Getting Started & Account Setup

Learn how to join Bid Trawler in just a few steps. Quick setup, simple onboarding, and trial options to help you get started with ease.

To get started, you can purchase a subscription to the Starter Plan. Click the Buy Now button and pay via our payment processor Stripe.

Our setup process is instant and you'll receive onboarding instructions to gain access to our Client Portal. Our setup is very quick and within 24 hours you'll start to receive contracts.

Our Starter Plan is a monthly subscription and can be cancelled at any time, providing flexibility for your company.

The service plans are on a monthly basis and can be managed via your Stripe management link provided by the Client Portal. Alternatively contact Bid Trawler directly to cancel.

There is no contract agreement for the Starter Plan, however for our Partnership Plan we have a contractual agreement which outlines our terms and conditions. A copy can be obtained directly from Bid Trawler by contacting [email protected].

There is no minimum commitment period; the Starter Plan operates on a monthly basis with the option to cancel at any time.

 

Policies & Cancellations

Understand our cancellation terms and contract flexibility so you always stay in control.

Security & Compliance

Learn how Bid Trawler keeps your data safe and compliant with GDPR, CCPA, and other global standards—privacy you can count on.

Yes, we are compliant with GDPR, PECR regulations and operate LIA procedures to be compliant. For details on our compliance status, it is recommended to contact Bid Trawler directly on [email protected]

We do not share data with any third parties.